Dentist...

So, we didn't have Alex's dentist appointment after all! I called to confirm that I had the right office, and they told me that they were having trouble verifying benefit coverage for him, and would call me back and let me know if his appointment was still going to be today! So its 2:15, his appointment is at 3pm, and I haven't heard anything. So I call them, and they tell me that they still cant get the info. and have requested it by mail, and should have it by Monday. But if I call and complain to them that it's an emergency for Alex to be seen, and yell at them, they will fax the info to their office! I was not going to lie to random strangers at the insurance office! It made me mad because I made the appointment 4 weeks ago! They had 20 business days to get the insurance information and they waited for the day of the appointment to try and get it! Lame! So I cancelled that appointment and looked around for another one. I found one, but they are booked until January! So now he has an appointment on January 13th, 2009! Oh well!